When you
consider storage facilities while you look at self-storage, you’d probably have
a list of things you want to check out. The size and range of the storage
units, the security at the storage facility, its opening hours, the perks, and
the cost – these are all probably high on your list of considerations. What
wouldn’t appear on most people’s lists is customer service at the storage
facility.
In truth,
the customer service at a storage facility – the experience of the staff, how
willing they are to help, the services the staff can provide – should be one of
the most important factors. When you’re using self-storage for the first time,
nothing is going to be more helpful than a storage facility with knowledgeable
staff members, who are willing to help in any way they can.
Customer service in a storage facility means staff able to provide advice – whether it
be on packing your things, ensuring your storage is safe and durable, or
ensuring your storage unit is packed well. Storage facility customer service
means staff that help you into your storage unit, and help you pack your
storage efficiently. Who give you all the information you need on the storage
facility and the services it can provide.
Customer
service in a storage facility means staff that care about your storage as much
as you do. It should be one of the most important things about choosing a
storage facility.